Thank you for shopping with us! We aim to ensure you are happy with your purchase. If you are not satisfied, please review our refund policy below:
- Eligibility for Refunds:
- Items must be returned within 30 days of purchase.
- To be eligible for a refund, the item must be unused, in its original condition, and include all original packaging.
- Non-Refundable Items:
- Digital downloads or items on sale are non-refundable.
- Customized or personalized products cannot be returned unless they arrive damaged or defective.
- How to Request a Refund:
- Email us at studio@audioforce.live with your order number and reason for the return.
- Once approved, we’ll provide return instructions.
- Refund Process:
- Refunds will be processed to your original payment method within 5–7 business days after we receive and inspect the returned item.
- Shipping costs are non-refundable, and return shipping is the responsibility of the buyer unless the item was defective or incorrect.